Overview:
The Records Retrieval Agent represents the clientele of Cotiviti in requesting and obtaining medical records from healthcare providers.
Payrate: $14.50/hr
Responsibilities:
The Records Retrieval Agent represents the clientele of Cotiviti in requesting and obtaining medical records from healthcare providers.
Payrate: $14.50/hr
- Remotely retrieve records through providers’ medical record systems electronically
- Prepare and transmit records through standard processing procedures
- Ensure that job processes are working appropriately and troubleshoot errors when required, providing steady feedback to EMR Coordinator and Retrieval leadership on potential improvements to the EMR retrieval process; while maintaining adequate production and quality levels through tracked metrics. Participates in training sessions with Provider representatives
- Completes all responsibilities as outlined on annual Performance Plan.
- Completes all special projects and other duties as assigned.
- Must be able to perform duties with or without reasonable accommodation.
High School diploma, GED, or equivalent work experience- Ability to communicate clearly through verbal and written communication, using proper spelling and grammar
- Demonstrated ability to give close attention to details, including planning, executing, and follow up procedures
- Must be able to work well in a team environment
- Demonstrated understanding of HIPAA regulations preferred
- Typing speed of 30 words per minute (wpm) with 90% accuracy
- Basic computer navigational skills
Tags
full-time