Position Overview
The gift shop clerk welcomes guests into the gift shop, answers questions about park products and services, directs guests to appropriate resources, and handles cash and credit sales. The scheduled shift is a five day a week, eight-hour shift, unless otherwise decided by the department supervisor. Weekends are a requirement.
Position Goal
The goal of the Gift Shop Clerk is to assist customers in gift shop purchases in a friendly and efficient manner. The position also serves as a park representative and helps to create a favorable impression of the park by answering questions about the park or directing guests to the appropriate resources.
Key Responsibilities
- Assists guests with all aspects of shopping and with park information
- Processes orders in store system and receives proper payment
- Processes cash and credit receipts
- Transacts returns/credits
- Balances daily receipts
- Assists store supervisor in receiving inventory into store system
- Assists store supervisor in maintaining accurate inventory
- Maintains neat and orderly displays, stocking and cleaning when needed
- Cross train with other departments as necessary, such as answering phones
- Providing breaks and lunch coverage to areas needed
- Other duties as assigned
Qualifications
- Must possess ability to juggle multiple responsibilities
- Must have common sense and organizational skills
- Outstanding customer service skills including conflict resolution and courtesy
- Must be able to work in extreme heat and cold
- Must be able to pass a drug test, including marijuana
- Candidates must agree to a background check
Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.
